Career at BOX ID

Do you have fun working with innovative new technology?

So do we!

As part of our continuous growth, we are always looking for suitable reinforcements and new coworkers.

Join our international and talented Team!

» A young and dynamic working environment in an exciting growth market!
» A lot of variety due to diverse tasks and a wide range of topics.
» Professional and personal development.
» Open corporate culture characterized by communication and trust: We live appreciation and an open feedback and error culture day in and day out!
» Hands-on mentality: Contribute with good ideas at any time. Our flat hierarchies and short decision-making processes ensure fast implementation.
» Ideal working conditions: You will work in a modern office in Garching near Munich and you will have access to a company parking lot, as well as a good public transport connection via U6.
» Flexible working hours and the possibility to work from home.
» Permanent employment contract – part-time with the prospect of full-time (if desired)
» Your work will be attractively remunerated

We are BOX ID Systems, a successful and fast-growing start-up in the field of IoT and logistics. Our mission is to provide our customers both medium-sized businesses and well-known industrial companies with innovative solutions for the digitalization of their load carriers in the supply chain. Our product moves with the times – we move with it!

The following positions are currently open, but we also welcome general applications.

Open Positions (Part Time or Full Time)

Customer Success Manager (m/f/d) 

Do you love to find the right solution for every challenge? We have national and international customer projects waiting for you, where you can prove your talent! The projects range from the initial technical proof-of-concept to large-scale projects – both in medium-sized businesses as well as with well-known industrial companies – which you will manage on your own responsibility from start to finish.

From the respective requirements of the customer, the project environment and – important! – your own ideas, you create the right project concept together with the teams from sales and product development. When you then turn your concepts into reality, your customers will appreciate you as a reliable and competent contact from the very first contact.

YOUR TASKS:
» Steering of the implementation of international projects including conception, planning, preparation, system provision (hardware and software) and training of end customers
» Close cooperation with sales, product development as well as project partners on requirements and scope of delivery and services of a project
» Participate in all phases of the project lifecycle, from the proposal phase through support
» Central contact person for the supported customers and project support during the project lifecycle (remote and on-site)
» Ongoing controlling of project goals (quality, budget, time) and documentation of project execution
» Presentation of project status and project results to customers
» Maintaining customer relations and relationships with other relevant stakeholders
» Conducting workshops with customers as part of the project initiation process

EVERYTHING YOU NEED FOR YOUR SUCCESS:
» Completed studies with a technical focus or industrial engineering (we offer graduates the opportunity to develop into the position)
» Basic technical understanding in the area of Industrial IoT with a focus on Track & Trace systems, or technical affinity for acquiring the required knowledge and skills
» Expertise and experience in project management (also in an international environment) are an advantage
» Contact and communication skills
» Customer orientation, as well as a good sense of customer needs
» Confident demeanor, analytical skills, and solution-oriented mindset
» Systematic way of working, ability to work in a team, decision-making and implementation skills
» Business fluent German and very good written and spoken English
» Willingness to travel

Marketing Manager (m/f/d)

We would like you to implement and coordinate a variety of marketing measures to increase the number of visitors to our website and social media presence, as well as lead generation and new customer acquisition in all marketing and sales channels used for this purpose. Together with our team, you will develop creative approaches that create an advantage over the competition and contribute to increasing sales.

YOUR TASKS:

SEO, web design and general marketing material design
» Analysis and implementation of Google/Bing add campaigns
» Creative work: Creating general documents (customer success stories, flyers, etc.) for use in customer acquisition with us and our partners
» Content generation and optimization in the general appearance of BOX ID
» Optimization in content and design of our website
» Contribute ideas to improve internal processes as well as our customer experience

Multi channel marketing
» Planning, execution and reporting of social media advertising campaigns
» Content creation and creative storytelling (image, text, video)
» Creation and monitoring of paid ads (e.g. LinkedIn Ads) as well as budget planning
» KPI-based monitoring, creation of performance analyses and reports
» Social media strategy: Further development and establishment of social media channels through continuous market monitoring as well as trend analyses, community management and regular posting of content

Trade fairs and events
» Planning and design of trade fair appearances and events

EVERYTHING YOU NEED FOR YOUR SUCCESS:
» You ideally have 1-3 years of experience in online marketing, a degree in (online) Marketing/Business Administration/Media, or have completed an apprenticeship in a media-related job or something comparable.
» You feel at home in the world of social media (Instagram, LinkedIn, Xing) and online marketing. You can confidently name and implement trends, formats and content that work.
» You have been involved with performance marketing, SEO and SEA coordination topics before, generally have a good sense of design and love working with common online tools.
» You have an independent and structured way of working and contribute with commitment.
» Generating creative content and not losing sight of your analytical skills at the same time is in your blood. You use both to measure and track the results of your work.
» Our target region is mainly the DACH area, therefore you need very good German and good English skills.

Working Students / Interns (m/f/d)

You want to complete your studies, put what you have learned into practice and earn money at the same time?

That is exactly what we can offer you at BOX ID! We are looking for working students and interns (m/f/d) in the following areas:

» Software Development
» Product Management
» Marketing