Send your inquiry to our sales department

Do you have a question about the products? Would you like a product demo or a price indication?
Please send us your request and we will contact you as soon as possible.

Let our sales team advise you

We will be happy to advise you personally on your project and explain the possible applications of our products.
Please feel free to reach out to our contact persons directly by requesting an appointment here. We will contact you as soon as possible.

Matthias Piekarczyk

Matthias Piekarczyk

Chief Sales Officer

Supply chain, automotive, glass industry, trade logistics,
load carrier pools, disposal logistics, etc.

Shawn Silberhorn

Shawn Silberhorn

International Business Development Manager

Global Sales Partner, Platform Sales

Marco Jakob

Marco Jakob

Customer Project Manager

Piloting, proof of concept


You can reach our customer service by telephone on German working days, Monday to Friday from 9am to 12pm and from 1pm to 5pm:


Or send us a message:


Our offices’ address is following:

BOX ID Systems GmbH
Lichtenbergstrasse 8, c/o gate
DE-85748 Garching / Munich

As a visitor, please report briefly to the reception desk on the ground floor.
Parcels and goods are also accepted at the reception.


Our company headquarters is located in Garching, about 10km north of Munich.

You can reach it comfortably:

… by car:

  • Freeway Munich-Nuremberg A9, Exit No. 70 “Garching-Nord”
  • Continue in the direction of the research institutes
  • At the first traffic light turn left towards Freising, at the next traffic light turn right into Lichtenbergstraße and after about 50m turn left into the parking lot

… by public transport (walking distance approx. 8 min.):

  • Subway line U6 to the final stop “Garching-Forschungszentrum”
  • Take exit “Lichtenbergstraße” and turn left at the staircase
  • If you go along Lichtenbergstraße, you will see the orange sign of “gate Garching” after only a few minutes’ walk
  • Once there, turn right and cross the parking lot to the “gate” building
    Timetable information of the MVV

… by plane:

  • Our offices can be reached from Munich Airport in 15 minutes by car / cab